Privacy Policy

Last modified: April 1, 2026

  • Who We Are
  • Information We Collect
  • How We Collect Information
  • How We Use Your Information
  • Cookies and Website Data
  • Software Data
  • Payment Information
  • Disclosure of Information
  • Data Security
  • Data Retention
  • International Processing
  • Your Rights
  • Third-Party Links and Services
  • Children’s Privacy
  • Changes to This Privacy Policy
  • Contact Us

CapSkip Enterprise (“CapSkip”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit capskip.com, purchase a license, use the CapSkip software, contact support, or otherwise interact with us.

1. Who We Are

CapSkip is operated by CapSkip Enterprise.

If you have any questions about this Privacy Policy or your personal information, you can contact us at: [email protected]

2. Information We Collect

We may collect personal information that you provide directly to us, including:

  • your name

  • your email address

  • billing and payment-related details

  • account, login, license, or subscription information

  • support messages and attachments you send to us

  • any information you submit through contact forms, checkout forms, or support channels

We may also collect technical and service-related information, including:

  • device-related information

  • software version

  • license status

  • activation and subscription status

  • log files or debug files you choose to generate or share

  • basic usage and diagnostic information related to the operation of the software

We do not intentionally collect sensitive personal information unless you voluntarily provide it to us for support or compliance-related reasons.

3. How We Collect Information

We may collect information when you:

  • create an account or purchase a license

  • activate or use CapSkip

  • subscribe to a plan

  • request a trial license

  • contact us for support

  • send us diagnostic files, logs, or screenshots

  • communicate with us by email, website forms, or other channels

  • interact with our website

We may also collect limited technical data automatically through our website or software where necessary for operation, security, support, licensing, or service improvement.

4. How We Use Your Information

We may use your information for the following purposes:

  • to create and manage your account

  • to process purchases, subscriptions, and license activation

  • to deliver the software and related services

  • to verify license status and manage access

  • to provide technical support and troubleshoot issues

  • to respond to inquiries and customer service requests

  • to improve product functionality, stability, and security

  • to maintain records for internal administration

  • to detect abuse, fraud, unauthorized use, or security issues

  • to communicate important updates, service notices, and policy changes

  • to comply with legal obligations

5. Cookies and Website Data

Our website may use cookies or similar technologies for basic functionality, analytics, session handling, security, and user experience improvement.

These tools may collect data such as browser type, IP address, referring pages, session behavior, and general website usage information.

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

6. Software Data and Diagnostic Information

When using CapSkip, certain technical information may be processed for licensing, subscription validation, security, updates, support, and troubleshooting.

If you enable debugging, API request logging, image debugging, or generate diagnostic files, the software may save technical records locally or create files that you may choose to review or share with us for support purposes.

You are responsible for reviewing any logs, images, or debug files before sharing them with us.

7. Payment Information

Payments are processed through third-party payment providers. We do not necessarily store your full payment card information on our own systems.

Payment processors handle payment information according to their own privacy policies and security practices. We may receive limited transaction details such as payment status, payer email, plan purchased, and billing reference information.

8. Disclosure of Information

We may disclose your information only where reasonably necessary, including to:

  • payment processors

  • service providers helping us operate the website, licensing, support, or communications

  • hosting or infrastructure providers

  • professional advisers, auditors, or legal representatives

  • law enforcement or regulatory authorities where required by law

  • successors or counterparties in connection with a business transfer, merger, acquisition, or restructuring

We do not sell your personal information.

9. Data Security

We take reasonable steps to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of storage, transmission, or electronic processing is completely secure. Because of that, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including licensing, subscription management, support, recordkeeping, dispute handling, legal compliance, and business operations.

When personal information is no longer needed, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

11. International Processing

Because our website, infrastructure, support systems, or service providers may operate in more than one jurisdiction, your information may be processed or stored in different countries.

Where this happens, we will take reasonable steps to ensure your information is handled with appropriate safeguards consistent with applicable requirements and operational needs.

12. Your Rights

Depending on applicable law, you may have the right to:

  • request access to your personal information

  • request correction of inaccurate or incomplete information

  • withdraw consent in certain circumstances

  • request that we limit or stop certain processing where applicable

  • contact us with questions about how your information is handled

To make a request, contact us at [email protected]. We may ask you to verify your identity before processing your request.

13. Third-Party Links and Services

Our website or software may contain links to third-party websites, services, or tools. We are not responsible for the privacy practices, content, or data handling of third parties.

You should review the privacy policies of those third parties separately.

14. Children’s Privacy

CapSkip is not intended for children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided personal information to us, please contact us at [email protected] so we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we do, we will post the updated version on this page and revise the Last Modified date above.

Your continued use of CapSkip after any update means you acknowledge the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a data-related request, contact us at:

CapSkip Enterprise
[email protected]
https://capskip.com